Given the constantly evolving situation surrounding Coronavirus (COVID-19), we want to reassure our customers that Love Lolo is open as usual.
The wellbeing of our customers, colleagues and their friends and families is of the upmost importance to us. Whilst we have put extra measures in place to help keep everyone safe, it is our hope that you will see and experience very little change in the way we run our business during these difficult and uncertain times.
Our main delivery partner, Royal Mail, has contingency plans in place to ensure that mail continues to progress throughout their network as quickly and safely as possible. More information about how Royal Mail is responding to the Coronavirus can be found on their website:
Where we use couriers other than Royal Mail to fulfil orders, we will only use companies with clear and robust policies in place.
For the time being, we will continue to offer express shipping services in addition to standard shipping services - but delivery timescales (specifically next day delivery) can no longer be 100% guaranteed, and your order may take slightly longer to arrive when choosing an express service.
We hope things get back to normal for everybody very soon, and in the meantime we would like to wish you and your families well.
Louise & Jon x